Black Screen With CursorThe black screen with cursor is a type of BSOD error. BSOD is short for Black Screen of Death. The users that experience this error see a dead PC with a black screen to boot that shows only a mouse cursor for any interaction.

Now, this error also has a varying level of severity. Sometimes the user can summon the Windows task manager that can allow them to perform functions. However, most users are left with a dead black screen and a mouse cursor that can be moved.

To identify the ideal solution for this BSOD error, you first need to know what caused it. There are a variety of causes of the Black Screen of Death. Anything that occurs before the error can possibly play a part in instigating the error. Some causes of this black screen with cursor error include: Windows security update, several Trojan viruses that belong to the Daonol family and corrupted video adapter’s drivers.

Just like there are a variety of causes of the Black Screen of Death, there are a variety of possible solutions too. Following are some methods you can perform on your PC to rid yourself of the black screen with cursor error. These methods start from basic and advance to complex. So start with the first one and proceed on, so that you don’t have to get into many complications.

Method 1: Boot your PC

To do that, follow these steps:

  1. Before the Windows logo appears, boot your PC while pressing the F8 That will open the Advanced Boot options. These options will contain a list of booting options for your Windows.
  2. From the list look for Last Known Good Configuration When you find it, highlight the option and then press the Enter key. When you do that your PC will start booting Windows.
  3. Wait for the process to complete.

Method 2: Reinstall Graphics Card Driver

You can only perform this method if you can still access the Task Manager of your Windows. To do that, follow these steps:

  1. Press ctrl + alt + delete to access the Task Manager of your Windows.
  2. When the Task Manager Window opens, go to the Processes
  3. In the Processes tab, find exe.
  4. Right click on this process.
  5. From the available options click on End Process.
  6. Then create a New Task. For that, click on File.
  7. Go to New Task (Run).
  8. Type exe.
  9. Then click on OK.

That will make the Windows taskbar appear.

  1. Go to the taskbar and click on the Start
  2. Type Device Manager in the search programs and files
  3. Press Enter.
  4. Click on the Device Manager Search result.

That will open the Device Manager.

  1. Look for the Display Adapter option in there and double click on it.
  2. Then right-click on the device name.
  3. From the available options click on Update Driver Software.
  4. In the Update Driver Wizard follow the instructions.
  5. Wait for the process to complete.

Method 3: Uninstall Windows Security Update

You can only perform this method if you can still access the Task Manager of your Windows. To do that, follow these steps:

  1. Press ctrl + alt + delete to access the Task Manager of your Windows.
  2. When the Task Manager Window opens, go to the Processes
  3. In the Processes tab, find exe.
  4. Right click on this process.
  5. From the available options click on End Process.
  6. Then create a New Task. For that click on File.
  7. Go to New Task (Run).
  8. Type exe.
  9. Then click on OK.

That will make the Windows taskbar appear.

  1. Go to the taskbar and click on the Start
  2. Type Programs and Features in the search programs and files
  3. Press Enter.
  4. Click on the first search result.
  5. Then look for View Installed Updates option in the upper left area. Click on it.

You will see a list of installed updates.

  1. Look for the updates with the code name KB2607712, KB976098 and KB915597 under the Windows If they were installed right before the error started to appear, uninstall them by right clicking on them.
  2. Restart your PC.

Method 4: Check Windows Registry

You can only perform this method if you can still access the Task Manager of your Windows. To do that, follow these steps:

  1. Press ctrl + alt + delete to access the Task Manager of your Windows.
  2. When the Task Manager Window opens, go to the Processes
  3. In the Processes tab, find exe.
  4. Right click on this process.
  5. From the available options click on End Process.
  6. Then create a New Task. For that click on File.
  7. Go to New Task (Run).
  8. Type exe.
  9. Then click on OK.

That will make the Windows taskbar appear.

  1. Go to the taskbar and click on the Start
  2. Type regedit in the search programs and files
  3. Press Enter.
  4. Click on the first search result.
  5. Then navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon
  6. Click on the Winlogon
  7. Look for the Shell option and click on it.
  8. Change the value of the Data column to exe if it already isn’t.
  9. Click on OK.
  10. Exit the Registry Editor.
  11. Restart your PC.

Method 5: Uninstall Windows Security Update – Safe Mode

To do that, follow these steps:

  1. Before the Windows logo appears, boot your PC while pressing the F8 That will open the Advanced Boot options. These options will contain a list of booting options for your Windows.
  2. Look for the Safe Mode option and click on it.

Wait for the login screen to appear.

  1. Log on to your computer.
  2. Click on the Start
  3. Type in Programs and Features in the search programs ad files
  4. Press Enter.
  5. Click on the first search result.
  6. Then look for View Installed Updates option in the upper left area. Click on it.

You will see a list of installed updates.

  1. Look for the updates with the code name KB2607712, KB976098 and KB915597 under the Windows If they were installed right before the error started to appear, uninstall them by right clicking on them.
  2. Restart your PC in the normal Windows mode.

Method 6: Scan and Remove Malware

To do that, follow these steps:

  1. Before the Windows logo appears, boot your PC while pressing the F8 That will open the Advanced Boot options. These options will contain a list of booting options for your Windows.
  2. Look for the Safe Mode with Networking option and click on it.

Wait for the login screen to appear.

  1. Log on to your computer.
  2. Open the web browser and download Malware bytes Anit-Malware software.
  3. After installation, scan your PC using this software.

The software will remove any infected files.

  1. Restart your PC.

Method 7: Perform a System Restore – Safe Mode

To do that, follow these steps:

  1. Before the Windows logo appears, boot your PC while pressing the F8 That will open the Advanced Boot options. These options will contain a list of booting options for your Windows.
  2. Look for the Safe Mode option and click on it.

Wait for the login screen to appear.

  1. Log on to your computer.
  2. Click on the Start
  3. Type in System Restore in the search programs ad files
  4. Press Enter.
  5. Click on the first search result.
  6. Select the restore point you want your PC to revert to. Click Next and then click on Finish.
  7. Restart your PC in the normal Windows mode.

Method 8: Perform a System Restore – System Recovery Options

To do that, follow these steps:

  1. Before the Windows logo appears, boot your PC while pressing the F8 That will open the Advanced Boot options. These options will contain a list of booting options for your Windows.
  2. Look for the Repair your computer option and click on it.
  3. Choose an applicable keyboard layout.
  4. Enter your user account credentials.
  5. In the System Recovery Options window, choose System Restore.
  6. Select the restore point you want your PC to revert to. Click Next and then click on Finish.
  7. Restart your PC in the normal Windows mode.